Frequently asked questions
Short answers about orders, delivery, the coffee and coffee machines.
How do I order YAGO coffee?
Orders are placed online only – through the enquiry form on the website (on each blend’s page or on the Contact page). Once we receive your enquiry, we will get in touch with you.
Is there a shop or café where I can buy in person?
No. YAGO coffee sells online only, with delivery to your address. The Botevgrad address is the registered office of HVA Group Ltd.
What coffee do you offer?
Four whole-bean coffee blends in 1 kg packs: Signature Arabica, Balance Blend, Intensity Blend and Dominio Blend. Details on blend, origin and taste are on each blend’s page.
Is the coffee ground?
The coffee is sold as whole beans, in 1 kg packs.
How much does the coffee cost?
The current price per 1 kg, VAT included, is shown on each blend’s page.
Do you deliver, and how?
Yes. Delivery in Sofia, Botevgrad and the surrounding area is free. We deliver to all of Bulgaria by Econt, cash on delivery. For cafés, offices and shops the terms are individual.
Do you provide a coffee machine for an office or venue?
Yes. We provide a professional coffee machine with no rent under individually agreed terms for buying YAGO coffee. Maintenance and service are at our expense.
Is there a minimum order for business customers?
Quantities for business customers are agreed individually, according to the customer’s needs.
How long does delivery take?
The delivery time is agreed individually with each customer.
Can I pay by invoice?
Payment terms for business customers, including payment by invoice, are agreed individually. For delivery by Econt, payment is cash on delivery.
Who do you partner with?
With shops, offices, venues, hotels and distributors – on individual terms. Send an enquiry from the Partners page.
How should I make espresso with YAGO coffee?
Our recommendation: 7–9 g of coffee for 25–30 ml, about 90°C, about 9 bar.
How can I contact you?
By phone +359 876 701 707, by e-mail hva@cafeyago.bg or through the form on the Contact page.
Can’t find an answer? Send an enquiry